Services A Proven Approach in Converged Technology

Customer Service and Technical Support

Intercam Systems is able to offer the best in converged technology thanks to more than 10 years of building relationships in the industry. These technology leaders and product manufacturers help us find solutions to virtually every security need possible. These partners provide products for video surveillance, video management, recording, networking, communications, information storage, and Intercam puts it all together for you."

At Intercam Systems, we create a custom program to meet each company's individual needs. Our services include installation of integrated equipment, ongoing technical support, service (including r epairs). These services are available to clients all across Canada and overseas. We guarantee flexible contracts and affordable pricing. Our well-defined operating procedure creates the service levels expected from a leading security system integrator.

  • A custom program tailored to meet your company's individual needs
  • Standardization of pricing for equipment, services, installation and repair.
  • Customer service and technical support with the convenience of a single point of contact

Project Management

Once we are certain we understand your company's needs thoroughly, there are three stages to implementing your project. First, a Project Plan is developed, including a timeline and budget. Second, the project is implemented according to the Plan, helping us to stay on time and on budget. Third, as the project winds up we e nsure all contract requirements have been met, you are satisfied with the outcome, payments are released, and a warranty period has been properly initiated."

Annual Maintenance Cycle

Designing and installing your system is only the beginning of our service to you. We work with you to ensure each system--video, access control, intercom, ca meras, etc.--receives an annual review of its age, functionality, and operating performance.

You need to know your security systems will operate when you need them, and with Intercam Systems you have a partner in place with the dedicated resources to respond proactively and solve any problem.

We also offer unbundled service contracts with a menu approach to charges, which allows you to not only have a custom system installed, but a custom contract to go with it."